Testimonials
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Great help on trying to achieve what we wanted from a refinance. Have used Hayden and the team twice and would recommend them to anyone looking for a Mortgage broker.
I have just had the pleasure of dealing with Karen at premium portfolio finance mortgage brokers. She was extremely knowledgeable and professional and always on hand to answer any questions and made sure everything went through smoothly and quickly. Thank you Karen.
Couldn't recommend Hayden and his team enough. They have gone above and beyond helping with finance. So friendly and professional making the process smooth.
Hayden and his team were professional, responsive, and explained everything clearly, which made what could have been a stressful experience feel smooth and manageable.
My partner and I really appreciated their attention to detail and commitment to getting the best outcome us. We would highly recommend them to anyone looking for a reliable, knowledgeable, and supportive broker.
Thanks again!!
My partner and I really appreciated their attention to detail and commitment to getting the best outcome us. We would highly recommend them to anyone looking for a reliable, knowledgeable, and supportive broker.
Thanks again!!
We had an amazing experience with Hayden! As first-time buyers, we had little understanding of the process, but Hayden took the time to explain everything clearly and was always available to answer our questions. Pleasant, professional, and supportive throughout - highly recommend Hayden to anyone looking to buy a home!
Hayden was fantastic, found the right product for our bespoke financial situation and was super attentive and responsive where a quick turn around was critical shopping in such a hot property market.
I recently worked with Hayden at PPF to organise finance for the purchase of a commercial property, and I couldn’t be happier with the experience. Hayden was incredibly supportive throughout the process — he took the time to understand what I was aiming for, explained my options clearly, and went above and beyond to secure a great loan structure that suited my needs. His professionalism, clear communication, and genuine care made the whole experience smooth and stress-free. I’d highly recommend Hayden and the team at PPF to anyone looking for a broker they can truly trust.
Hayden came recommended to us through a friend, and from our first conversation we knew he’d be great. He is personable, friendly, proactive, efficient and goes above and beyond to hope you in this journey. Being new to Australia and the housing market we started the process very clueless, but Hayden guided us through and helped us secure our dream home. Highly recommend!
Response from the owner:Thank you so much for the kind words! It was a real pleasure helping you both navigate the process, especially as newcomers to Australia. I’m so glad we could make everything clear and help you secure your dream home. Wishing you many happy years there, and I really appreciate you taking the time to share your experience.
Nothing short of outstanding service. Hayden has been very patient, explaining every step.of the process as I tried to re-enter the property market after a separation. His communication is clear, he listened to my needs and found multiple options for my next mortgage. No question was left unanswered and at no stage did I feel pressured into making rash decisions. Hayden made an otherwise stressful process simple. He managed to get approval extremely quickly and I am extremely happy with the outcome. I would happily recommend Hayden to anyone looking for assistance with their mortgage. Apologies for the generic name of my review but I don't like to share my details too widely on these platforms.
Response from the owner:Thank you so much for your thoughtful review. I really appreciate you taking the time to share your experience. It was a pleasure helping you get back into the property market, and I’m so glad we could make the process smooth and stress free. Wishing you all the best in your new home, and thank you again for the recommendation and kind words.
Outstanding service! Hayden and his team have been nothing short of exceptional in helping me get back into the real estate market post separation. They have been patient, available and no question was too stupid (although I may have tested this boundary a few times). I could not be happier with the outcome and I would not hesitate in recommending Premium Portfolio Finance to anyone needing assistance getting into the madness that is WA the real estate market.
Response from the owner:Thank you so much for your amazing review. It’s been a real pleasure helping you get back into the market, and I’m so glad the process felt clear and supportive along the way. We know how stressful it can be after a big life change, so it means a lot to hear that we could make things easier for you. Wishing you all the best in your new chapter and thank you for the wonderful recommendation.
Warm regards,
Hayden
Warm regards,
Hayden
I recently worked with this mortgage broker and couldn’t be happier. Their communication was excellent, they kept us informed every step of the way, and liaised seamlessly with all parties involved. Always easy to contact and incredibly supportive—highly recommend this fantastic team!
Response from the owner:Thank you so much for the kind feedback. We’re really glad to hear you felt supported and well informed throughout the process. It was a pleasure working with you, and we’re thrilled that everything came together smoothly. Wishing you all the best in your new home and thank you again for the recommendation.
Premium have looked after us for both our home loans and investments property (WA and Qld) and have achieved amazing results for both - I can’t recommend them highly enough!!
Response from the owner:Thanks so much for the wonderful feedback! We really appreciate your continued trust in us across both your home and investment properties. It’s been a pleasure helping you build your portfolio, and we’re thrilled to hear you’ve had such a positive experience with the team.
— Hayden Dempsey and the team
— Hayden Dempsey and the team
We were recommended Hayden as a mortgage broker by multiple friends. Hayden was extremely supportive throughout the process, providing his advice on different options that best suited our needs. We greatly appreciated his insights and responsive approach to all our enquiries. Hayden has an easy going attitude to the home buying process and this made it enjoyable - would highly recommend Hayden’s services.
Response from the owner:Thank you so much for the lovely review and kind words! I’m really glad to hear you felt supported and enjoyed the process — that’s exactly what we aim for. It was a pleasure helping you find the right solution and guiding you through each step. Wishing you all the best in your new home!
— Hayden Dempsey, Premium Portfolio Finance
— Hayden Dempsey, Premium Portfolio Finance
Thankyou Hayden for helping me changing my home loan you have been very helpful throughout the process and easy to understand and communicate with very friendly and highly recommend.
Response from the owner:Thank you for the wonderful feedback! I’m really glad I could make the process easy to understand and help you through your home loan change. It was a pleasure working with you and I truly appreciate the recommendation.
— Hayden Dempsey, Premium Portfolio Finance
— Hayden Dempsey, Premium Portfolio Finance
If you are looking for someone with extensive all round knowledge and experience, Hayden and his team were beyond amazing. Clear communication, commitment and reliable. Will be repeat customers for sure and will be absolutely recommending to others.
Response from the owner:Thank you so much for the amazing feedback! We’re really glad to hear you felt supported throughout your home loan journey. Clear communication and reliable service are what we strive for, and it’s great to know that came through. We truly appreciate your recommendation and look forward to assisting with your next home loan in the future.
— Hayden Dempsey, Premium Portfolio Finance
— Hayden Dempsey, Premium Portfolio Finance
The team at PPF were professional, friendly, knowledgeable and quick off the mark. Our application progressed without hold up or issue! Huge thanks to the PPF team.
Response from the owner:Thanks so much for the wonderful feedback! We’re thrilled to hear the process was smooth and that our team could make it easy for you. We really appreciate you taking the time to share your experience and we’re always here if you need anything in the future.
Kind regards
Hayden and the PPF Team
Kind regards
Hayden and the PPF Team
Hayden has been our broker for 5 + years now. He is so easy to deal with. Honest, trustworthy and gives clear non jargon info and advice. He has the best recommendations and makes the whole process of financing extremely easy and stress free. Highly recommend.
Response from the owner:Thank you so much for your loyalty and kind words! It’s been a pleasure working with you over the years and helping with your home loan needs along the way. We really value your trust and are so glad the process has always felt easy and stress-free.
— Hayden Dempsey, Premium Portfolio Finance
— Hayden Dempsey, Premium Portfolio Finance
Hayden and Karen have once again taken me through a smooth transition for my new mortgage. Everything was done swiftly and they made the whole process of refinancing feel easy and effortless. I would highly recommend Hayden and his team for any broker work that you may need done. 5 stars 🌟 thank you Hayden
Response from the owner:Thank you so much for the fantastic feedback and 5 stars! We’re really pleased to hear your refinance went smoothly — that’s exactly what we aim for. It’s always a pleasure working with you, and we truly appreciate your continued trust in both myself and Karen.
— Hayden Dempsey, Premium Portfolio Finance
— Hayden Dempsey, Premium Portfolio Finance
Hayden has been my mortgage broker since 2023 when i bought my first home. He really knows what he’s doing, makes the process easy and is a great bloke you can count on.
If you are looking for someone who genuinely has your best interest, Hayden is the person to contact. Cheers
If you are looking for someone who genuinely has your best interest, Hayden is the person to contact. Cheers
Response from the owner:Thanks so much for the great review and kind words! It’s been a pleasure helping you from your first home purchase through to now. I really appreciate your trust and am glad the process felt easy and straightforward. Wishing you all the best with your home!
— Hayden Dempsey, Premium Portfolio Finance
— Hayden Dempsey, Premium Portfolio Finance
Great experience to deal with. Go beyond my expectations to assist and provide the best deal, advice and support. Thankyou so much!
Response from the owner:Thank you so much for the lovely feedback! We’re thrilled to hear you had such a great experience and that we could go beyond expectations to find the right home loan solution. Really appreciate your kind words and support!
— Hayden Dempsey, Premium Portfolio Finance
— Hayden Dempsey, Premium Portfolio Finance
I want to sincerely thank Hayden Dempsey and his team at Premium Portfolio Finance for the exceptional service and support he provided in restructuring my bridging loan.
Hayden's deep expertise in real estate finance and his ability to navigate complex lending situations were absolutely invaluable throughout the entire process.
Hayden took the time to understand my position in detail and approached the challenge with clarity, professionalism, and a clear action plan. He was proactive, transparent, and always one step ahead.
What impressed me most was his calm, solution-focused approach during what could have easily become a high-stress situation in dealing with my multiple enquires. He went above and beyond by being available to provide advice after hours and on the weekends — which is when I would usually go estate hunting and take part in auctions.
I would highly recommend Hayden and the team at PPF to anyone dealing with bridging finance or looking for tailored, intelligent solutions in the real estate finance space. He truly went above and beyond.
Thank you again, Hayden — your work made all the difference and provided me the solution that I needed when other finance firms response was it’s too complicated!
Hayden's deep expertise in real estate finance and his ability to navigate complex lending situations were absolutely invaluable throughout the entire process.
Hayden took the time to understand my position in detail and approached the challenge with clarity, professionalism, and a clear action plan. He was proactive, transparent, and always one step ahead.
What impressed me most was his calm, solution-focused approach during what could have easily become a high-stress situation in dealing with my multiple enquires. He went above and beyond by being available to provide advice after hours and on the weekends — which is when I would usually go estate hunting and take part in auctions.
I would highly recommend Hayden and the team at PPF to anyone dealing with bridging finance or looking for tailored, intelligent solutions in the real estate finance space. He truly went above and beyond.
Thank you again, Hayden — your work made all the difference and provided me the solution that I needed when other finance firms response was it’s too complicated!
Response from the owner:Thank you so much for your thoughtful and detailed feedback — it truly means a lot. It was a privilege to help you through the bridging finance process and ensure everything came together smoothly. These complex scenarios can be challenging, so I really appreciate your trust in me and the team to guide it through. I’m glad we could find the right solution and make things as stress-free as possible.
— Hayden Dempsey, Premium Portfolio Finance
— Hayden Dempsey, Premium Portfolio Finance
Hayden has helped me with buying several properties already, and I keep going back to him. He’s approachable, professional, and always quick to respond. He is easy to deal with, straight to the point, and consistently finds great lenders. A truly reliable broker I highly recommend!
Response from the owner:Thank you so much for your kind words and ongoing trust! It’s been a pleasure helping you with your property purchases over the years. I’m grateful for the opportunity to support your journey and really appreciate your recommendation. Always here to help whenever you need!
Response from the owner:Thanks so much for the 5 stars! Really appreciate the support. If you ever need a hand with a home loan, refinancing, or know someone looking to buy, feel free to reach out - always happy to help!
Response from the owner:Thanks so much for the 5 stars! Really appreciate the support and trust from you both with your home loan.
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